Patton Electroncis
How to Buy Specials eNewsletter
Login   |    
             

Patton Sales Terms & Conditions

 

  Hardware Warranties

  Software License Agreements

  Trademark, Copyright, etc.

  Terms & Conditions

  Privacy Policy

  ISO 9001 Certification

  Declarations of Conformity

  Sales Terms & Conditions

  Patton Redirection Services SLA

  Patton-Inalp Terms & Conditions
 

Purchasing Terms

Unless otherwise agreed, payment is due 30 days after date of invoice. Interest shall run on any unpaid balance at the rate of one and one-half percent (1.5%) per month or to the maximum percent allowed by law. If an unpaid balance is placed with an attorney for collection, purchaser shall pay all costs, including reasonable attorney fees. Purchaser waives right to trial by jury. Patton reserves the right to pursue collection of unpaid invoices through the use of any legal process, irrespective of any arbitration provision contained herein.

Security Interest

Patton reserves, and the purchaser grants, a purchase money security interest to secure the performance by the purchaser of its liabilities and obligations to Patton. The purchaser agrees to deliver such documents as may be requested in order to perfect a security interest in all products sold and all proceedings to secure the full payment.

Freight

Patton has contracts with various carriers for freight logistics, carriage, and handling services. At the time of order, you are entitled to receive a competitive quote from Patton for door-to-door delivery discounted from our contracted carriers’ published rates. Any shipment arranged independent of our contracted logistics service providers shall be subject to a special handling fee of a minimum of $25 and up to a maximum of 5% of the order value.

Delivery

All products are shipped at purchaser's risk. Patton assumes no responsibility for damage, loss, or delay of delivery. Title passes to purchaser when the products are delivered to the carrier, to purchaser, or to purchaser's agent, whichever occurs earlier. Unless otherwise stated, shipment will be made F.O.B. Gaithersburg, MD. Shipments will be sent prepaid. Prices quoted do not include transportation charges, and actual charges will be added as a separate line item to the invoice.

Cancellations and Returns

Pursuant to this program, product may be returned, for any reason, without being subject to a restocking or cancellation charge. After 30 days, orders may be cancelled only with Patton prior written consent, and only upon terms that will fully indemnify Patton against loss. Products are not in any event to be returned, or refused at delivery without Patton prior written authorization. A restocking charge shall be assessed all returned or cancelled orders.

Returns for Credit
Customer satisfaction is important to us and any standard product may be returned with authorization within 30 days from the shipment date for a full credit of the product purchase price (does not cover shipping charges). If you have ordered the wrong equipment or you are dissatisfied in any way, please contact us to request an RMA number to accept your return. Credits are issued within one business day of receipt. Patton is not responsible for equipment returned without a Return Material Authorization. Returns for credit are not accepted for repairs, parts and special products (products designed for a customer specific application). All credits are generally processed on the same day the units are received.

Return for Credit Policy

30 days or less:   No Charge.  Your credit will be issued upon receipt and inspection of the equipment.
31-60 days:  20% Restocking Fee
(Credit of 80% of the purchase price).
Over 60 days and all "special" products. Products accepted for repairs only.

Warranty

Patton warrants that each product will be free from defects in materials and workmanship for a period of one (1) year. The warranty commences on the date the product is shipped by Patton. All claims for non-conforming or defective products must be made in writing. Patton's sole responsibility with respect to such claims shall be, at Patton's option, to repair or replace any product responsible under its warranty. Patton will not be responsible for any defect which is caused by negligence, misuse or mistreatment of a product, or for any unit which has been altered or modified in any way, nor shall Patton be liable for any incidental consequential or exemplary damages due to any cause whatsoever.

Warranty Disclaimer

Patton's express warranty to purchaser constitutes Patton's sole liability and the purchaser's sole remedy with respect to the Products, and is in lieu of all other warranties, liabilities, and remedies.

Patents

Patton shall have no liability of any kind with respect to any actual or alleged infringement of any United States or foreign patent, trademark, or similar rights.

Authorized Use Of Product

Purchaser agrees not to translate, rent, or timeshare the products of Patton, and further agrees not to reproduce, imitate, reverse engineer, or otherwise directly or indirectly duplicate the product or any of its components. Purchaser shall not use or disclose any technical data delivered or maintenance of goods purchased, without prior written consent. No right to designs or IP takes place, even where NRE is paid, unless specifically agreed to by Patton.

Export

Purchaser certifies that it will not export or re-export the Products furnished hereunder unless it complies fully with all liens and regulations of the United States relating to such export or re-export, including but not limited to applicable U.S. Export Administration rules and regulations.

Governing Law

The laws of the State of Maryland hereunder govern this agreement and all transactions.

Precedence

These Terms & Conditions shall take precedence over any Terms & Conditions that may appear on the Purchaser's order form unless otherwise agreed to in writing by Patton.

Acceptance Of Agreement

Acceptance of this agreement by Seller is limited within the meaning of UCC Section 2-207(2)(a) to the terms and conditions hereof. Any additional or different terms and conditions proposed by Seller are hereby rejected and shall not be binding unless Patton expressly agrees to them in writing. Acceptances or confirmations which propose additional or different terms and conditions shall be operative as acceptances, provided, however, that all such additional or different terms and conditions shall be deemed material alterations within the meaning of UCC Section 2-207(2)(a) and notice of objective to them pursuant to UCC Section (2)(c) is hereby given.

 


Need Help? Call Us (USA): +1 301 975 1000 Call Us (Europe): +41 31 985 2525 E-mail Sales: sales@patton.com E-mail Support: support@patton.com
 
Product Lines
> Voice over IP (VoIP) Gateways
> Ethernet Extenders
> RAS & DSLAMs
> Balancing & Bonding Wireless Routers
> DSL IAD, E1 NTUs & WAN Routers
> Line Drivers, Interface Converters, Baluns & Surge Protectors
> Special Projects
> All Products
 
Library
> eNewsletters
> Press Room
> Success Stories
> White Papers
> Manuals
> Product & Solutions Guides
> Datasheets
> Tech Notes
> Get Our Catalog
> Marketing Resources
 
Services & Support
> Upgrades
> Repairs & Returns
> Services
> Help Desk
> Training & Seminars
> Knowledgebase
> Enhanced Warranty
 
Company
> Contact Us
> Upcoming Events
> About Patton
> Management Team
> Culture
> Careers
> Environment
> Capabilities
> Partners & Programs
> Send Us Your Feedback
 
Global Sites
English Language Spanish Language French Language
 
German Language Italian Language Polish Language

 
Copyright © 2001–2014 Patton Electronics Co., All Rights Reserved.
|  Sitemap  |  Legal  |  Privacy Policy  |  Disclaimer  |    Facebook  YouTube  LinkedIn  RSS