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Enhanced Warranty 

Free advanced replacements and no repair fees for up to 5 years

     Call Us (USA): +1 301-975-1000     |      Call Us (Europe): +41 31 985 2525     |      E-mail Sales: sales@patton.com     |      E-mail Support: support@patton.com
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Features
Patton's Enhanced Warranty extends the standard Patton warranty to five years at a very aggressive price and includes free Advance Replacements.
  • Advance Replacements—Patton provides advance replacements, shipped next-day priority, should you have a hardware failure.
  • Guaranteed Availability—Patton holds Advance Replacements for you! We guarantee that we will always have a replacement unit for you. Patton Sales, Distributors, and Resellers can say with confidence that Patton maintains an inventory of on-hand Advance Replacements.
  • Extend Your Warranty—With Enhanced Warranty you eliminate paying for shipping and repairs. You can extend your warranty up to a 5-year warranty. Patton pays shipping both ways! In the event of a hardware failure, Patton pays for the shipping of the replacement unit and pre-pays the return shipping to Patton for the defective unit.
  • Reduce Your Costs—Customers can reduce their costs by not buying their own on-hand spares. Very few customers actually buy a hot spare, but everyone needs them.
  • Low Price—Compare. Our price is low for two reasons: 1) We want to provide even better service to our customers, and 2) our product quality enables us to offer a low price.


Overview
--Image: Made in USA -- Patton's Enhanced Warranty extends the standard Patton warranty to five years at a very aggressive price and includes free Advance Replacements! An Enhanced Warranty is like having your own spare. A replacement unit is shipped by priority mail should your hardware experience a failure. In addition, Patton prepays the return shipping of the defective product.

Specifications


Ordering Information
Model # Description
SVC-ENHWAR1 1 Year Enhanced Warranty
SVC-ENHWAR2 2 Year Enhanced Warranty
SVC-ENHWAR3 3 Year Enhanced Warranty
SVC-ENHWAR4 4 Year Enhanced Warranty
SVC-ENHWAR5 5 Year Enhanced Warranty

  Support Services
Item Number Item Description Price
SVC-P-7x24-L Premium Support with guaranteed response and remedy times 24x7. See your sales rep for details. Annual Subscription over 10,000 units deployed. Contact us for availability and pricing.
SVC-P-7x24-M Premium Support with guaranteed response and remedy times 24x7. See your sales rep for details. Annual Subscription 1,000 to 10,000 units deployed. Contact us for availability and pricing.
SVC-P-7x24-S Premium Support with guaranteed response and remedy times 24x7. See your sales rep for details. Annual Subscription up to 1,000 units deployed. Contact us for availability and pricing.
SVC-P-SH-L Premium Support with guaranteed response and remedy times for regional business hours support Mo-Fr. See your sales rep for details. Annual Subscription over 10,000 units deployed. Contact us for availability and pricing.
SVC-P-SH-M Premium Support with guaranteed response and remedy times for regional business hours support Mo-Fr. See your sales rep for details. Annual Subscription 1,000 to 10,000 units deployed. Contact us for availability and pricing.
SVC-P-SH-S Premium Support with guaranteed response and remedy times for regional business hours support Mo-Fr. See your sales rep for details. Annual Subscription up to 1,000 units deployed. Contact us for availability and pricing.
SVC-ENHWAR1 1 Year Enhanced Warranty Contact us for availability and pricing.
SVC-ENHWAR2 2 Year Enhanced Warranty Contact us for availability and pricing.
SVC-ENHWAR3 3 Year Enhanced Warranty Contact us for availability and pricing.
SVC-ENHWAR4 4 Year Enhanced Warranty Contact us for availability and pricing.
SVC-ENHWAR5 5 Year Enhanced Warranty Contact us for availability and pricing.
SVC-EXTWAR2 2 Year Extended Warranty Contact us for availability and pricing.
SVC-EXTWAR3 3 Year Extended Warranty Contact us for availability and pricing.
SVC-EXTWAR4 4 Year Extended Warranty Contact us for availability and pricing.
SVC-EXTWAR5 5 Year Extended Warranty Contact us for availability and pricing.
SVC-TECH-HOUR Network technician hour rate for Pre-config services, after hours support etc? Contact us for availability and pricing.

 

Data Sheets (PDF) -- Requires Adobe Acrobat to view
Enhanced Warranty March 07, 2012
5-Year Enhanced Warranty March 07, 2012
1-Year Standard Warranty March 07, 2012
Advance Replacement Agreement March 01, 2002
Enhanced Warranty for RAS Go Card & FAQ March 01, 2002
Advance Replacement Agreement (For customers w/o Enhanced Warranty) March 01, 2002

 

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     Call Us (USA): +1 301-975-1000     |      Call Us (Europe): +41 31 985 2525     |      E-mail Sales: sales@patton.com     |      E-mail Support: support@patton.com
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