Patton Electroncis
Login   |    
    
           

Support > Knowledgebase > SMARTNODE > SmartWare FAQ > VoIP


Lifetime Support << Free Support
<< Premium Support
<< Special Projects
<< On-Site Training
<< Enhanced Warranty
<< Custom Products


 
   June 18, 2013   |   VoIP Partner - Stuttgart
    Language: German 		Learn More  Register

UPGRADES MANUALS KNOWLEDGEBASE SERVICES REPAIRS HELP DESK

Knowledgebase Article

Knowledgebase > SMARTNODE > SmartWare FAQ > VoIP


Why is my defined tone not played correctly? How many custom tones can be configured?
Article Id #: 69
The following could be the issue in case a configured tone in a call progress tone profile is not played as it is set.
In total 13 different tones, a combination of frequency and volume, can be stored in the SmartNode tone database. This includes as well the tones of the default call progress tone profiles.

For example

play 1 2000 440 -19 and
play 2 2000 440 -10

will use two different tones out of the 13 available.
In case the 13 tones are defined, no more tones can be added to the tone database even though they can be configured in an additional call progress tone profile. This results in a random tone played in the specified call state.

Possible solutions:

1. Remove all the unused call progress tone profiles and be sure that a minimum number of tones are configured.

2. Modify the default profile instead of creating a new tone set profile. In that way, the default profile will play the required frequencies and the number of tones is kept to a minimum.

3. In case you prefer to have call progress tone profiles with your own labels, delete all unused default call progress tone profiles, using the commands:

no profile call-progress-tone defaultBusytone
no profile call-progress-tone defaultReleasetone
User Rating
This answer was helpful This answer was not helpful (158 vote(s)) 
User Comments   ( Add a Comment )

 
     Call Us (USA): +1 301-975-1000     |      Call Us (Europe): +41 31 985 2525     |      E-mail Sales: sales@patton.com     |      E-mail Support: support@patton.com
PRODUCT LINES
> SmartNode™ VoIP
> CopperLink™ Extenders
> ForeFront™ Multi-Service AIS
> Visuality™ Mobile Video
> BODi rS
> OnSite™ CPE
> All Products
 		LIBRARY
> eNewsletters
> Press Room
> Success Stories
> White Papers
> Manuals
> Product & Solution Guides
> Datasheets
> Tech Notes
> Resource Center
> Get Our Catalog
> Marketing Resources
 		SUPPORT
> Upgrades
> Repairs & Returns
> Services
> Help Desk
> Training/Seminars
> Knowledgebase
> Special Projects
> Enhanced Warranty
 		COMPANY
> Contact Us
> Upcoming Events
> About Patton
> Culture
> Careers
> Standards
> Get Our Capabilities Guide
> Partners & Programs
> Send Us Your Feedback
 		GLOBAL SITES
 
English Language            Spanish Language
 
French Language            Polish Language
 
German Language            Italian Language
 
Copyright © 2011-2013 Patton Electronics Co., All Rights Reserved.
| Sitemap | Legal | Privacy Policy | Disclaimer |  Facebook  YouTube  LinkedIn  RSS