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Patton Embeds Broadsoft PacketSmart Probe in SmartNode VoIP CPE

SmartNode VoIP… More than just talk!

The powerful combination of PacketSmart Probe embedded in SmartNode VoIP solutions promises increased business up-time for subscribers and lower customer-support costs for service providers.

  Don Lewis,  
“We are pleased that Patton continues working with BroadSoft to deliver competitive advantage to our service-provider customers,”
 Don Lewis
Director of BroadCloud PacketSmart Services at Broadsoft
Gaithersburg, MD, USA: Patton Electronics—US manufacturer of UC, cloud, and IoT enabling solutions for carrier, enterprise and industrial networks—has embedded the BroadSoft PacketSmart Probe network-monitoring software into the SmartNode line of customer-premise VoIP gateways, routers, integrated access devices (IADs) and enterprise session border controllers (eSBCs). 

Available as a licensed feature on SmartNode VoIP products, the PacketSmart Probe allows service providers to use a SmartNode device on the subscriber premise to remotely and proactively monitor the health and performance of the subscriber WAN-access link and enterprise LAN.

The powerful combination of PacketSmart in SmartNode combined with the BroadCloud-based analytic platform promises increased business uptime for subscribers and lower customer-support costs for service providers.

“We are pleased that Patton continues working with BroadSoft to deliver competitive advantage to our service-provider customers,” said Don Lewis, Director of BroadCloud PacketSmart Services at Broadsoft. “For over a decade Patton has demonstrated their commitment to enhancing service quality while reducing the costs of deployment, operation, and network management. Embedding PacketSmart Probe into SmartNode furthers these efforts.”

Patton, which initially completed BroadSoft interoperability testing with BroadSoft in 2006, unveiled its
auto-provisioning solution for BroadWorks SIP trunks at the 2014 BroadSoft Connections event.

Now with PacketSmart Probe built into SmartNode VoIP solutions, Patton enables telecom operators to reduce the cost and complexity of subscriber-premise hardware for delivering, monitoring, and troubleshooting BroadSoft-based services.

SmartNode eSBCs now offer PacketSmart monitoring capabilities combined with WAN-access, media-gateway, SIP-normalization, edge-router, VoIP-security functions all in a single customer-premise-equipment (CPE) solution.

PacketSmart provides continuous, real-time, health and quality-of-service monitoring of customer networks and live calls 24 x 7 x 365 with proactive alerting and automated reporting, enabling service providers to identify local-area-network (LAN) and wide-area-network (WAN) issues that may impair VoIP service quality. 

In contrast to solutions that require investing in a discrete analytics system, BroadCloud PacketSmart analytics are delivered as a cloud-based subscription, which reduces capital expenditures (CapEx) required for service deployment, as well as associated operations and maintenance costs.

In related news, Patton recently announced its entry into the SDN and VNF arena with a Virtual eSBC for carrier demos and alpha tests.

Next month, Patton will join Obama and the US Delegation at Hannover Messe to Showcase Enabling Technology Solutions for M2M & IIoT.

Media Contact:

Glendon Flowers
+1 301 975 1000 

About Patton

Patton is all about connections. It is our joy and mission to connect real-world customer challenges with high-quality, right-priced solutions—complemented by unrivaled customer service and technical support. Incorporated 1984, Patton has built everything from micro-sized widgets that connect "this-with-that," to carrier-grade Telecom gear that connects subscribers to service-providers. Patton's specialty is interconnecting legacy TDM and serial systems with new-generation IP-based voice, data, and multi-media technologies.

Headquartered in Gaithersburg, MD, USA, Patton equipment—including VoIP, Ethernet extension, and wireless router technologies—is up-and-running in carrier, enterprise and industrial networks worldwide. Patton works in connection with a growing network of technology, business, and sales-channel partners. To connect with local-market requirements, Patton operates training and support centers in Switzerland, Hungary, Lebanon, India and the USA.

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