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Contact Technical Support
 SIP VoIP
Call us free using a SIP VoIP by calling:
USA:
sip:support@patton.com
Switzerland: sip:support-ch@patton.com
Mexico: sip:support-mx@patton.com
PSTN Telephone Support
USA: +1-301-975-1007 Monday-Friday, 8:00AM to 5:00PM EST
Switzerland: +41-31-985-25-55, Monday-Friday, 8:00AM to 5:00PM CET
E-mail Support
All e-mail sent
to support@patton.com will
be answered within one business day.
To securely send us confidential
information such as passwords, here is our PGP
public key.
You may also Fax us at +1-253-663-5693.
Our web-site support facilities include:
Software Upgrades
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http://upgrades.patton.com provides fully tested and commercial software upgrades with full release notes. Self-registration is provided for owners of Patton and Patton Inalp equipment. Early access software is also available for people evaluating or testing new features in development.
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 Additional
Services
-
Enhanced
Warranty for Remote Access Servers and VoIP SmartNodes - A 2-5 Year
Warranty with Advance Replacements!
- Extended
Warranty - A 2-5 Year Warranty on any Patton Product. Ask sales
for an extended warranty!
- Turnkey
solutions.
- Pre-configuration (have your RAS or VoIP SmartNode
ready to plug-and-play into your environment)
- On-site installation, technical training, and consulting.
Our most frequently requested classs are 2960 RAS and SmartNode VoIP
technical training.
- To schedule training or get more information about
services such as Enhanced Warranty, e-mail services@patton.com
Our Commitment to You
We are here because of you. Delighting our customers is our top priority.
We welcome your comments and suggestions about how we can continually
improve our support to you. We are very interested in hearing how a particular
product or Technical Support Engineer was helpful to you. Please send
us your feedback.
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