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Contact Technical Support 

SIP VoIP

Call us free using a SIP VoIP by calling:

   USA: sip:support@patton.com
   Switzerland: sip:support-ch@patton.com
   Mexico: sip:support-mx@patton.com

PSTN Telephone Support

USA: +1-301-975-1007 Monday-Friday, 8:00AM to 5:00PM EST

Switzerland: +41-31-985-25-55, Monday-Friday, 8:00AM to 5:00PM CET

E-mail Support

All e-mail sent to support@patton.com will be answered within one business day. To securely send us confidential information such as passwords, here is our PGP public key.
You may also Fax us at +1-253-663-5693
.

Our web-site support facilities include:

Software Upgrades

Software Upgrades

http://upgrades.patton.com provides fully tested and commercial software upgrades with full release notes. Self-registration is provided for owners of Patton and Patton Inalp equipment. Early access software is also available for people evaluating or testing new features in development.

Software Upgrades

http://upgrades.patton.com also provides early access and beta software for people evaluating or testing new features in development. Please provide us Beta Feedback.

5-Yr Enhanced WarrantyAdditional Services

  • Enhanced Warranty for Remote Access Servers and VoIP SmartNodes - A 2-5 Year Warranty with Advance Replacements!
  • Extended Warranty - A 2-5 Year Warranty on any Patton Product. Ask sales for an extended warranty!
  • Turnkey solutions.
  • Pre-configuration (have your RAS or VoIP SmartNode ready to plug-and-play into your environment)
  • On-site installation, technical training, and consulting. Our most frequently requested classs are 2960 RAS and SmartNode VoIP technical training.
  • To schedule training or get more information about services such as Enhanced Warranty, e-mail services@patton.com

Our Commitment to You

We are here because of you. Delighting our customers is our top priority.  We welcome your comments and suggestions about how we can continually improve our support to you. We are very interested in hearing how a particular product or Technical Support Engineer was helpful to you. Please send us your feedback.


Tel: +1 301-975-1000
sales@patton.com
   
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