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Swisscom Selects Patton CPE for Business Connect VoIP Service

Daniel Suter, SwissComm

“Patton's ESBR accelerates certification of customer IP PBX and UC systems by an order of magnitude. From testing to implementation, the Patton team has been extremely responsive.”

Daniel Suter,
Product Manager,
Business Connect, 
SmartNode™… More than just talk!

BERNE, SWITZERLAND: Patton Electronics—US-manufacturer of award-winning SmartNode™ VoIP and other networking equipment—announced today that Swisscom has selected the SmartNode 5300 as the customer-premise enterprise session border controller (E-SBC) for its new Business Connect SIP-Trunking phone service for small-to-medium enterprises (SMEs).

The Swisscom Business Connect service delivers the cost savings of flat-rate SIP Telephony—including free intra-office calling—while integrating a customer’s existing IP PBX with a Swisscom SIP trunk and virtual switchboard.

"The SmartNode ESBR is an essential part of our service," said Daniel Suter, Product Manager for Swisscom Business Connect. “Patton provides a unique combination of valuable capabilities that streamline the installation and turn-up of a Business Connect SIP trunk."

Ideal for carrier-providers that offer SIP-trunking services for SMEs, Patton’s SmartNode 5300 Enterprise Session Border Router (ESBR) comes with an auto-provisioning solution that eliminates truck rolls, as detailed in Patton’s recently published white paper.

Using Patton’s cloud-based SmartNode Redirection Service to request, download, and install a customized configuration file for the Swisscom service, the SN5300 automatically activates the SIP trunk when powered up on the customer premise.

SmartNode Split Management Domain protects the Swisscom WAN-facing configuration from any (perhaps inadvertent) subscriber meddling while protecting the customer’s LAN-facing configuration against WAN intrusion.

The SmartNode installation wizard makes it quick and easy for subscribers to set up the LAN side of the connection.

“Patton's ESBR accelerates certification of customer IP PBX and UC systems by an order of magnitude," Suter added. “From testing to implementation, the Patton team has been extremely responsive throughout the project.”

Launched over a decade ago, Patton’s extensive interoperability program assures interoperability of SmartNode VoIP devices with every significant VoIP product and service on the market today.

The Patton E-SBC provides a SIP normalization function that ensures any customer-premise IP PBX or Unified Communications system will interoperate—and quickly certify—with the provider’s SIP service.

SmartNode devices are industry-renowned for set-it-forget-it reliability. The SN5300 provides a secure WAN/LAN demarc with protocol normalization for 4 to 256 concurrent SIP-to-SIP calls.

Combined with industry-standard upstream QoS, Patton’s DownStreamQos™ ensures high-quality voice within the subscriber premise.

Like all Patton products, the SN5300 comes with Patton’s Gold-Standard Free Support at no additional charge. Patton’s Platinum-Plus Premium 24/7 Support is also available.

Media Contact:

Glendon Flowers
Patton Electronics
+1 301 975 1000 


About SmartNode™ VoIP Solutions

Award-winning SmartNode™ equipment delivers state-of-the art VoIP technology that integrates seamlessly with existing analog POTS and digital ISDN infrastructures. Proven interoperability with all major brands of softswitches and iPBXs makes it easy for carriers and enterprises to deploy future-proof VoIP systems quickly and profitably today. Tens of thousands of SmartNode™ products are up and running in enterprise networks and carrier deployments worldwide, including one of Europe’s earliest first-line VoIP services.

The SmartNode™ Unified Communication Agent™ (UCA) provides any-to-any multi-path switching (simultaneous SIP, H.323, ISDN, and POTS calls with routing and conversion between TDM/PSTN and IP/Ethernet networks—plus T.38 and SuperG3 FAX) combined with dial-backup and IP-link redundancy for VoIP and data survivability. The UCA also provides VoIP-over-VPN security with encrypted voice via IPsec with AES/DES strong encryption and automated keying via Internet Key Exchange (IKE), plus SIP Registrar for presence/reach-ability. 

SmartNode™ preserves all the ISDN telephony features that ISDN users depend on and network operators require (AOC, CLIP, CLIR, UD64, overlap dialing, and fax, as well as MSN and DID). Built on the industry’s most interoperable VoIP platform, the SmartNode™ S-DTA supports ISDN, SIP, H.323, and MGCP/IUA signaling. Patton’s SmartWare™ features touch-less auto-provisioning, high reliability, and proven interoperability with all the major-brand softswitches and IP-PBXs.

Scaling from 2 to 2048 voice calls, SmartNode™ VoIP gateways, routers, IADs, Session Border Controllers (SBCs) and SmartMedia TDM+VoIP gateways offer every industry-standard interface, including T1/E1, PRI/BRI STM-1/OC3, DS3, , FXS/FXO, V.35/X.21, Ethernet, G.SHDSL, ADSL2+, and more, while Patton’s advanced DownStreamQoS™ technology delivers clear, toll-quality voice on every call. For more information about SmartNode™ equipment, go to

About Patton

Patton is all about connections. It is our joy and mission to connect real-world customer challenges with high-quality, right-priced solutions—complemented by unrivaled customer service and technical support. Incorporated 1984, Patton has built everything from micro-sized widgets that connect "this-with-that," to carrier-grade Telecom gear that connects subscribers to service-providers. Patton's specialty is interconnecting legacy TDM and serial systems with new-generation IP-based voice, data, and multi-media technologies.

Headquartered in Gaithersburg, MD, USA, Patton equipment—including VoIP, Ethernet extension, and wireless router technologies—is up-and-running in carrier, enterprise and industrial networks worldwide. Patton works in connection with a growing network of technology, business, and sales-channel partners. To connect with local-market requirements, Patton operates training and support centers in Switzerland, Hungary, Lebanon, India and the USA.

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Chris Christner
Glen Flowers
Tania Barbeito

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