Careers

 
 
Description:

We are seeking a senior, hands‑on Quality leader to take ownership of our Quality Management System and lead critical upgrades to our manufacturing and compliance infrastructure. This role is ideal for someone who thrives at the intersection of quality systems, manufacturing execution, and cross‑functional collaboration, and who is motivated by building strong, scalable processes in a technically complex environment.

 

This position has real authority and visibility, reporting directly to the COO and partnering closely with Product Development and Manufacturing Engineering teams. The successful candidate will play a central role in ensuring product quality, regulatory compliance, and operational discipline as Patton continues to grow.

 
Key Responsibilities
 
Quality Management System Leadership
  • Own and continuously improve the company’s Quality Management System (QMS)
  • Lead certification progression from ISO 9001:2015 to AS9100 Rev D (or latest revision)
  • Serve as the primary quality representative for internal and external audits
  • Ensure QMS alignment with contractual, regulatory, and industry requirements
Manufacturing Quality & Workmanship
  • Lead the upgrade of manufacturing operations to IPC J‑STD‑001 Class 3 workmanship standards
  • Establish and oversee Incoming Inspection processes for:
    • Electronic components and assemblies
    • Fabricated and machined parts
  • Implement and maintain end‑to‑end traceability for electronics and fabricated parts (lot, serial, build history)
Corrective Action & Continuous Improvement
  • Take ownership of all Internal Corrective Actions (ICARs), customer complaints, and Opportunities for Improvement (OFIs)
  • Drive root cause analysis, containment, corrective action, and verification of effectiveness
  • Analyze quality data and trends; report key metrics to executive leadership
Cross‑Functional Engineering Support
  • Partner closely with:  Product Development and Manufacturing Engineering Services (NPI, sustaining engineering, manufacturability, component engineering, PCB design support)
  • Ensure quality requirements are embedded early in design and introduced effectively into production 
Supplier Quality & Compliance
  • Lead Supplier Qualification and Approval processes
  • Ensure effective flow‑down of quality and contractual requirements
  • Participate in supplier audits, performance reviews, and corrective action activities
Governance & Organizational Participation
  • Support compliance with customer contracts and quality clauses (e.g., inspection, traceability, change control)
  • Serve as a core member of the Material Review Board (MRB), Safety Committee and Cross‑functional quality and risk review teams

Qualifications

 

Required
  • BSEE, BSCE, BSCS, or Bachelor of Science in another related technical field (or equivalent experience)
  • 8+ years of progressive experience in manufacturing quality
  • Demonstrated ownership of an Hands‑on experience with audits, corrective action systems, and customer interaction
  • ISO 9001 and/or AS9100 QMS Auditor experience
  • Solid understanding of manufacturing processes (electronics manufacturing strongly preferred)

Preferred

  • Direct experience implementing or maintaining AS9100 Rev D
  • IPC J‑STD‑001 Class 3 certification or leadership of a Class 3 implementation
  • Aerospace, defense, or high‑reliability electronics experience
  • Lead Auditor certification (ISO 9001 / AS9100)
  • Experience in environments with strong customer flow‑down requirements

Why This Role

  • Direct impact on company quality, compliance, and reputation
  • Executive visibility and influence (reports directly to the COO)
  • Collaborative, engineering‑driven environment with real ownership
  • Opportunity to lead meaningful system upgrades and improvements

 
Products
Unified Communications
> VoIP Adapters
> Fax Adapters
> VoIP Gateways
> VoIP Routers
> VoIP IADs - Integrated Access Devices
> Enterprise Session Border Controllers
> Media Gateways
> SS7 Gateways
> Secure End Points (SIP Phones)
> VoIP Public Address & Mass Notification
Software and Cloud
> Virtual SBC | Virtualized SBC
> Virtual Access Router
> VPN Server
> IPv6 IPv4 Converter
> Intelligent Edge Orchestration
> NFV & SDN
Networking & Access
> Ethernet Extenders
> Industrial Switches
> Industrial Ethernet
> Unmanaged Industrial Ethernet Switches
> Managed Industrial Ethernet Switches
> Industrial PoE Switches
> PoE Extenders
> Industrial Network Solutions
> xDSL Products | DSL Modems, DSL VoIP, DSL Router Modems
> Routers
> Dial-Up Access

Sunset Products
 
Datacom Industrial Connectivity
> Industrial PoE Products
> Ethernet Over Fiber
> Line Drivers / Short Range Modems
> Wireline Analog Modems
> Pro AV Live & Media Broadcast Systems
> Fiber Serial DataCom (RS-232/422/530/188C)
> Fiber Telecom (T1/E1/PRI, Analog & ISDN)
> Multiplexers & Sharing Devices
> SFP (Small Form Pluggable) Modules and Kits
> Fiber Alarming, Notification, Relay & Control
> Other Network Extenders
> Defense/Security Fiber Communications
> Baluns
> Surge Protectors & Opto-Isolators
> DataTaps, Testers, Adapters, Rack Kits
> Interface Converters
> Fiber Rack & Enclosure Systems
> Fiber Repeaters & Wavelength Division Multiplexers (WDM)
> Waveguide RF Filters
Media Transport
> Artel Racks & Chassis Infrastructure
> Video Over IP Transport
> Video Over Fiber Transport
> Video, Audio & Data Over Fiber Transport
> Video & Audio Over Fiber Transport
> Ethernet Over Fiber Transport
> Serial DataComm Over Fiber Transport
> Video, Fiber Testers & Splitters
> Wave Division Multiplexers
> Ethernet Switches
> SFP Modules and Kits
 
Sales: [email protected] / +1 301 975 1000
Support: [email protected] / +1 301 975 1007
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