Patton LLC and its affiliates (Patton) value the privacy of individuals with whom we conduct business.
Collection of personal information
You are always free to visit our sites anonymously. In some circumstances, Patton may request personal information from you, such as your name, e-mail address, company name, or telephone number. Your response to these inquiries is strictly voluntary. This information is requested when we need to send you additional information, provide products and services, or to customize your experience on our websites. Patton may use this information for other business purposes, such as alerting you to products and services that can assist you in your business, securing access to software updates, and assisting you in order processing.
Browser information collected on Patton websites
Patton analyzes our website logs to constantly improve the value of the materials and services available on our websites. Patton also collects web tracking and domain information as part of its analysis of the use of its websites and services. This data enables us to become more familiar with which customers visit our site, how often they visit, and what parts of the site they visit most often. Patton uses this information to improve its web-based offerings and ensure any future communication with any individual who visits our website represents a well-considered, legitimate interest.
Some pages on this site use third party "cookies," which are small files that the site places on your hard drive for identification purposes. These files are used for the sole purpose of tracking user engagement with our website. You should note that cookies cannot read data on your hard drive. Your web browser may allow you to be notified when you are receiving a cookie, giving you the choice to accept it or not. Please click the "I accept" message at the bottom of the screen to confirm acceptance of this third party cookie.
We may collect other information that cannot be readily used to identify you, such as (for example) the domain name and IP address of your computer. We may use this information, individually or in the aggregate, for technical administration of our Web site(s); research and development; customer-and account administration; and to help us focus our marketing efforts more precisely. IP addresses passed to web-site analytics tools are typically anonymized.
Storage and retention of personal information
Patton's operations are located primarily within the United States. If you provide information to us, the information will be transferred to the United States. By providing personal information to us, you are consenting to its storage and use as described herein.
Patton may store your data on servers provided by third party hosting vendors with whom we have contracted. Any third parties contracted by Patton also comply with all regulatory requirements for data privacy and security.
Security and Protection of personal information
All transmission of personal data is done via secure TLS connections through our website which has an SLS/TLS security score of A+ from several third party security firms. Internal access to the data is done solely through an encrypted connection.
Disclosure of information to third parties
- as necessary to provide services or products you have ordered, such as (for example) by providing it to a carrier to deliver products you have ordered;
- in the aggregate with other information in such a way so that your identity cannot reasonably be determined (for example, statistical compilations);
- as required by law, for example, in response to a subpoena or search warrant;
- to outside auditors who have agreed to keep the information confidential;
- as necessary to enforce any terms of sales or services;
- as necessary to protect the rights, safety, or property of Patton, its users, or others; this may include (for example) exchanging information with other organizations for fraud protection and/or risk reduction.
Privacy of our e-mail lists
Patton maintains several email lists to keep Patton customers informed about new products, services, and breaking news. We do not sell, rent, loan, trade, or lease the addresses on our lists to anyone. We protect these lists from any unauthorized use and we keep the subscription lists secure and private. Any e-mail you receive should be directly related to Patton LLC. All of our e-mail lists provide an easy way to opt-out. If you receive any undesirable electronic correspondence that appears to come from Patton LLC, please inform firstname.lastname@example.org so that we can investigate.
How you control the personal information you share with us
Individuals have full access at any time to view, modify or remove personal information stored on Patton systems. To access the secure customer portal, navigate to our main website (https://www.patton.com/), click LOGIN found in the upper right. If you don't already have an account set up, you can request a password there. Once logged on, you may modify all personal data, change subscriptions to mailing lists or remove any of the personal information we have on our systems.