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Patton, 3CX and FaxBack Join Forces to Unveil Mutually-Certified VoIP, iPBX and FAX Solutions at ITEXPO


FaxBack announces mutual certification with Patton and 3CX, forming a three-way partnership to launch complete, certified-interoperable IP communications solutions for new-generation enterprise networks.

GAITHERSBURG, MD: Patton—the leader in business and carrier-class network access, connectivity, VoIP and mobile video-surveillance equipment—announced today a three-way alliance with FaxBack and 3CX that delivers complete, fully-tested and certified-interoperable communications solutions for the new generation of IP-centric enterprise networks.

The alliance offers a set of joint solutions featuring Patton’s SmartNode™ VoIP gateway routers and 3CX’s software-based IP-PBX interoperating with FaxBack’s NET SatisFAXtion T.38 VoIP fax software or free Microsoft-certified fax-server plug-in for MS-Windows. 

The three companies unveiled their joint solutions at ITEXPO in Los Angeles during 4-6 October.

With such productivity-enhancing conveniences as print-to-fax, integration with MS-Outlook, and inbound fax delivery as email attachment, the three-party solutions offer quick and easy setup, allowing organizations to maximize their VoIP investment, reduce costs and increase fax workflow efficiency.

“FaxBack clears a final hurdle,” said Mark Bradford, Director of Business Development at FaxBack,” for organizations adopting voice-over-IP: reliable fax. The demand has been incredible in the enterprise market, especially small businesses. I noticed many customers downloading our software referenced Patton and 3CX. Going to market as a team provides a certified solution, so our mutual customers can benefit from their investments sooner.” 

“We’re addressing the heartache of the people out there,” said Sean Gerrity, Patton’s regional director for North America and Japan. “As a team we bring total solutions with proven interoperability to the marketplace. Stability is key. SmartNode™ customers say once they set it up, it just keeps working. They never have to touch it again. We chose FaxBack and 3CX as partners because their products offer similar levels of high reliability.”

“Patton delivers high-quality T.38 support,” Bradford explains. “Lots of gateways talk about the standard, but not everyone does it well or offers easy configuration. Patton is one of few companies that truly understand it, offering quality T.38 support for termination and origination. We are excited about this certification because, like FaxBack, Patton and 3CX offer tremendous value. We’re not the highest-cost offerings on the market. Our solutions are right-priced with powerful features and easy to implement.”

Recently, Patton’s SmartNode™ Session Border Controller scored the brand’s ninth VoIP award, sustaining Patton’s five-year winning streak.

About FaxBack
With over 25 years in the fax industry, FaxBack is a leading VoIP fax technology company specializing in the engineering and development of class-leading IP fax-drivers and fax software solutions. FaxBack offers a complete range of VoIP fax solutions for small-medium business, enterprise and VoIP providers which fully integrate fax with VoIP hardware, IP PBX systems and VoIP service offerings. The free VoIP plug-in brings Microsoft's fax client into the VoIP realm, enabling SMB and enterprise customers to combine the simplicity of Microsoft Fax, with the cost savings of VoIP. FaxBack’s award-winning NET SatisFAXtion fax server product line is a flexible, easy-to-use solution which fully integrates fax with back-office business applications, existing IT strategies, and maximizes an organization’s VoIP investment.

About Patton
Patton is a multi-national organization that designs, develops, and manufactures electronic communications equipment for network access, connectivity, voice-over-IP, triple play and video surveillance. Deployed throughout the world in carrier, enterprise, and industrial networks, most Patton products are manufactured in the USA. Patton is ISO 9001:2008 certified and markets a catalog of over 1000 products including SmartNode™ VoIP solutions (SIP and H.323) for analog and ISDN telephony; Visuality™ mobile-video surveillance, collection, and intelligence distribution solution, ForeFront™ multi-service access infrastructure solutions for TDM and IP service delivery (T1/E1, G.SHDSL, xDSL, dial-up); IPLink™ CPE solutions for last-mile/local-loop access (WAN routers, modems, remote access servers, NTUs, CSU/DSUs); CopperLink™ Ethernet Extenders; EtherBITS™ device servers; EnviroNET™ NEMA4-compliant hardened networking equipment, and a full range of network-connectivity Micro-Products (interface converters, short-range modems, multiplexers, surge protectors). Incorporated in 1984, Patton Electronics marked their 25th anniversary of operation on 1 January 2009.

For more information or a free catalog, contact

Patton Electronics Company
7622 Rickenbacker Drive
Gaithersburg, MD 20879 USA
Tel: (301) 975-1000
Fax: (301) 869-9293


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