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Novum Deploys Patton VoIP CPE in BroadSoft-Based NBN Solution for Business

The nearly universal interoperability of SmartNode combined with Patton’s automated provisioning solution give Novum an expanded subscriber reach with lowered deployment costs

SmartNode VoIP... more than just talk!

  Rohan Milne  

“We chose SmartNode because of its universal interoperability—not only with service providers like Novum, but with just about every PBX in existence.”
Rohan Milne
Cheif Executive Officer,
NOVUM Networks

Novun Networks Corporate Logo
BRISBANE, AUSTRALIA: Novum Networks is rolling out its business-class ISDN replacement National Broadband Network (NBN) service that is based on the Broadsoft BroadWorks Hosted telephony platform and features Patton’s SmartNode VoIP products as Customer Premise Equipment (CPE).

The pilot installation in Toowoomba, Queensland has already been completed.

The integrated traditional telephony services (ISDN BRI and PRI) offered with SmartNode VoIP gateways, VoIP routers, and session border controllers allow businesses to preserve capital investment by keeping their existing in-house phone systems while transitioning to the government-mandated NBN service (which, by the way, is expected to boost Australia’s GDP by 2%).

“We chose SmartNode because of its nearly universal interoperability—not only with service providers like Novum, but with just about every PBX in existence,” said Mr. Rohan Milne, CEO. “That means we can deliver our NBN service to any business customer in Australia, regardless of the hardware and software they already have in place.”

Working with BroadSoft, Patton has developed an automated provisioning solution for its SmartNode VoIP CPE that improves profitability for service providers like Novum with painless service activation that eliminates truck rolls for installation and turn up at customer sites.

Once delivered to customer premise, the business’ IT staff need only connect the cables and power up the unit. SmartNode automatically downloads the correct configuration and activates the SIP trunk connection to the Novum IP telephony service.

“The SmartNode devices are incredibly stable, and the automatic provisioning is a huge cost-saver,” Mr. Milne added. “We are very happy with Patton technology and services. The support provided by Jagdeep Sekhon has been stellar.” (Mr. Sekhon is the head of Patton’s regional TAC located in Melbourne.)

Going beyond auto-provisioning, SmartNode also provides split configuration domain securely separates the service provider’s WAN parameters from the business customer’s LAN settings. A configuration WebWizard makes it fast and easy for the IT staff to set up and customize connections to their existing phone system.

Last month, Patton announced the powerful combination of PacketSmart Probe embedded in SmartNode VoIP solutions, which promises increased business up-time for subscribers and lower customer-support costs for service providers.

Media contact: Glendon Flowers | +1 301 975 1000 |


About Patton

Patton is all about connections. It is our joy and mission to connect real-world customer challenges with high-quality, right-priced solutions—complemented by unrivaled customer service and technical support. Incorporated 1984, Patton has built everything from micro-sized widgets that connect "this-with-that," to carrier-grade Telecom gear that connects subscribers to service-providers. Patton's specialty is interconnecting legacy TDM and serial systems with new-generation IP-based voice, data, and multi-media technologies.

Headquartered in Gaithersburg, MD, USA, Patton equipment—including VoIP, Ethernet extension, and wireless router technologies—is up-and-running in carrier, enterprise and industrial networks worldwide. Patton works in connection with a growing network of technology, business, and sales-channel partners. To connect with local-market requirements, Patton operates training and support centers in Switzerland, Hungary, Lebanon, India and the USA.

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Chris Christner
Glen Flowers
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