Knowledgebase

Knowledgebase Article

Knowledgebase > Network Access > Remote Access Server

2960, 2996 New 3.5.1 Code Modem Connection Troubles

Article Id #: 266

If you are having users that are having troubles connecting to your RAS server with code version 3.5.1 please be sure to set the TX level on your RAS box to 14. You can do this by doing the following. Click DIAL IN -> Modify Defaults -> Scroll to bottom of page and locate TX LEVEL. Input 14 here, and click submit query.

User Rating

This answer was helpful

This answer was not helpful

(8803 vote(s))

User Comments ( Add a Comment )

Company
> Contact Us
> About Patton
> Jobs
> Capabilities
> Quality & Responsibility
> Legal
News & Events
> Press Room/Releases
> Training & Events
> Library/Downloads

Partners & Resources
> Partner Programs
> Resources
> Blog

Products
Unified Communications
> VoIP Adapters
> Fax Adapters
> VoIP Gateways
> VoIP Routers
> VoIP IADs - Integrated Access Devices
> Enterprise Session Border Controllers
> Media Gateways
> SS7 Gateways
> Secure End Points (SIP Phones)
> VoIP Public Address & Mass Notification
Software and Cloud
> Virtual SBC | Virtualized SBC
> Virtual Access Router
> VPN Server
> IPv6 IPv4 Converter
> Intelligent Edge Orchestration
> NFV & SDN
Networking & Access
> Ethernet Extenders
> Industrial Switches
> Industrial Ethernet
> Unmanaged Industrial Ethernet Switches
> Managed Industrial Ethernet Switches
> Industrial PoE Switches
> PoE Extenders
> Industrial Network Solutions
> xDSL Products | DSL Modems, DSL VoIP, DSL Router Modems
> Routers
> Dial-Up Access

Sunset Products

Datacom Industrial Connectivity
> Industrial PoE Products
> Ethernet Over Fiber
> Line Drivers / Short Range Modems
> Wireline Analog Modems
> Pro AV Live & Media Broadcast Systems
> Fiber Serial DataCom (RS-232/422/530/188C)
> Fiber Telecom (T1/E1/PRI, Analog & ISDN)
> Multiplexers & Sharing Devices
> SFP (Small Form Pluggable) Modules and Kits
> Fiber Alarming, Notification, Relay & Control
> Other Network Extenders
> Defense/Security Fiber Communications
> Baluns
> Surge Protectors & Opto-Isolators
> DataTaps, Testers, Adapters, Rack Kits
> Interface Converters
> Fiber Rack & Enclosure Systems
> Fiber Repeaters & Wavelength Division Multiplexers (WDM)
> Waveguide RF Filters
Media Transport
> Artel Racks & Chassis Infrastructure
> Video Over IP Transport
> Video Over Fiber Transport
> Video, Audio & Data Over Fiber Transport
> Video & Audio Over Fiber Transport
> Ethernet Over Fiber Transport
> Serial DataComm Over Fiber Transport
> Video, Fiber Testers & Splitters
> Wave Division Multiplexers
> Ethernet Switches
> SFP Modules and Kits

Support & Services
> Support Home
> Support Portal
> Premium Support
> Software Upgrades
> Warranty Services
> Returns & RMAs
> Manuals

Special Projects Group (SPG)
> SPG Home
> Services & Capabilities
> Projects
> Facilities

Sales: [email protected] / +1 301 975 1000
Support: [email protected] / +1 301 975 1007

Login	Connect With Us

Sender Email Address:

Subject:

Message:

Join Our Email List