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Knowledgebase > Network Access > Remote Access Server

2960, 2996 New 3.5.1 Code Modem Connection Troubles
Article Id #: 266

 If you are having users that are having troubles connecting to your RAS server with code version 3.5.1 please be sure to set the TX level on your RAS box to 14. You can do this by doing the following. Click DIAL IN -> Modify Defaults -> Scroll to bottom of page and locate TX LEVEL. Input 14 here, and click submit query. 
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