Knowledgebase

It may be required to return a SN10k unit to it's initial state, for example:

• A SN10k Standard unit was used as a standalone unit, now needs to be used as part of a 1+1 system
• A SN10k Spare unit was used as a replacement in a 1+1 system, and must now be removed in order to insert back the repaired unit

To return the unit to it's "initial" state (disconnected from other units, waiting to be told if it's standalone, primary or secondary):

• Connect to the unit's Web Portal (http://[serial_number_of_your_unit]:12358)
• Click on "Hosts" on the left menu of the Web Portal

• Click on "Status" tab

• Click on the host serial number

• Under the "Host Control" section, select the "Reset Host Role" action from the drop down menu

• Click "Apply action"
• Wait 15-30 seconds, and re-connect to the Web Portal. You should now be in the "Initial configuration" web portal of that SN10k unit