Knowledgebase

Model 29xx Software Installation Procedures:

REQUIREMENTS:
The following must be true of your 29xx before loading new operational software:

1. You must have a IP address assigned to the 29xx
2. You must have an FTP client on a machine which can communicate with the RAS

PROCEDURES:

To load new software into the 29xx, execute the following steps:

1. From the RAS web interface hit "Record Current Configuration" (This will save your current configuration)
2. Open a DOS window on your Windows platform
3. After the 29xx has fully booted, type the following command at the DOS prompt: "ftp <the IP address of the 29xx>"
4. At the Username prompt, type: "KillImage" (Uppercase "K" in Kill, Uppercase "I" in Image)
5. At the Password prompt, type: <your superuser password> (the default is "superuser")
6. At the ftp prompt, type: "bin"
7. At the ftp prompt, type: "put <name of flash>.img" (if the flash.img file is not in the current path, be sure to specify the path of the file)
8. When the transfer process has completed, the 29xx will reboot.

DO NOT DO ANYTHING TO THE 29xx UNTIL THE DOWNLOAD PROCESS HAS COMPLETED!

This has been done using the Windows command line FTP client. Other FTP clients may work fine as well. Be sure to select a binary (or image) transfer.

Other FTP clients may be annoyed that the 29xx FTP server does not provide a directory. Normally, this is permissible if you bypass the messages for your FTP client.