Knowledgebase

SN10K VoIP Hardware upgrade installation guide

To upgrade the amount of VoIP Channels in your SN10k, you will need to first purchase the license and hardware upgrade.

SNSW-SN10200-16E:
SmartNode SmartMedia (SN10200 and SN10300 models only) 16 T1/E1 with 512 VoIP Channels, Hardware & Software Upgrade

See how to install the license here.

Below are the steps to install the hardware:

Before starting the procedure, please read this entire document before starting and make sure you have all of the required information, tools and setup ready to ensure a quick upgrade procedure. The overall procedure will take approximately 30 minutes to complete.

Required hardware tool:

• Philips #1 screw driver

SN10K VoIP Hardware upgrade kit:

• 1x SoDimm VoIP upgrade mezzanine
• 2x Metal screw

SN10K VoIP Hardware upgrade installation:

• Remove the 2 metal screws retaining the top cover on each side of the SN10K 2U

• Loosen the thumb screw with a Philipp’s screw driver (if you cannot do it with your fingers)

• Slide the cover to remove it from the chassis

• Roll up one end of the wrist wrap to your wrist

• Attach the copper tape to the chassis of the power supply

• Locate the lowest numbered available VoIP SoDimm slot

• Install the VoIP Mezzanine in lowest numbered available SoDimm slot

• Ensure VoIP mezzanine is properly clipped onto the SoDimm connector

• Install the screws (do not over tighten) with the #1 Philips screw driver

Top cover installation:

• Put back the top cover by sliding it into the chassis.

• Screw on the thumb screw

• Put back the 2 top cover metal screws on each side of the SN10K.

End of procedure