Knowledgebase Article
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| How are the number of managed devices counted and what does this mean for registered devices and redirect? | |||
| Article Id #: 487 | |||
How are the number of managed devices counted and what does this mean for registered devices and redirect? ANSWER: The number of "connected" devices is controlled and limited on the Cloud. Connected devices appear with a green "online" status in the device list. For example the BASIC Cloud Service Plan can have 5 connected (online) devices. In addition all Cloud Service Plans (BASIC, STANDARD, ADVANCED, etc) can have an unlimited number of "registered" devices. They show up with a grey "registered" status in the device list.
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