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Online Training
Patton's online training delivers on-demand learning that's available 24 hours a day. Channels and Partners may order courses for their technicians by purchase order (your account's normal terms apply). When ordering by purchase order, please include the name and email address of each student you are registering so they can be enrolled. (See Ordering below.)

Each individual's Patton ID and password is their Login ID to Patton Academy as well. If a new student does not have a Patton ID, one will be created. Enrollment notifications will be sent to your students once the order has been processed.

To take a course once enrolled, or browse the full course catalog, visit the Patton Academy Online Training Portal.
New course available. Get Certified!
Become a Patton Certified Voice Professional (PCVP) by passing our first online certification course.
PA-TRI-101 SmartNode 1K Trinity Voice Certification
The Voice Certification course consists of three modules with three sessions in each module. Advanced courses will be available soon.

PA-TRI-KIT-ANALOG Trinity Voice Certification Training Kit
The Voice Certification Training Kit includes two (2) SmartNode SN5541s to support the hands-on exercises that are a part of the course. The exercises on the course provide valuable, practical experience and help the student to pass the Certification Exam at the end of the course. Our hands-on exercises also require two analog phones and a computer provided by the student.

The Training Kit is made available for those who do not already have access to Trinity-based SmartNodes for training purposes.
  • Decide how many students you need to enroll (for yourself and/or your technicians).
  • Decide how many training kits to order (one kit per student may be ordered).
  • Send a purchase order showing the number of students and the number of kits required, including the full name of each student. For example:
  • Patton Sales will enroll your students in the Voice Certification course and send an email to you once the order is processed.
  • Have questions or need help with ordering and enrolling? Contact Patton Sales at +1 301 975 1000 or email us at

On-site Training
Patton's on-site training provides hands-on, highly interactive training for organizations needing a cost-effective way to train multiple employees at the same time. Customized training to fit your company's unique needs is also available.
Upcoming Courses. Get Certified!
    Dates Type Title Location (Lang) Venue  
    21-23 June 2017 Training SmartNode 1K Certification
Configuring & Maintaining SmartNode 1k SmartWare VoIP Solutions
Paris, France (French) Mercure Paris Porte de la Plaine

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