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How Patton and Techlan Reti* Transported Norbert Dentressangle to Converged IP-Communication


Intra-office communications were complex and costly for Norbert Dentressangle operations in Italy. Routing internal calls (among main and branch offices) through Telecom Italia was tallying up excessive monthly PSTN charges for the supply-chain management firm.

With so many facilities in the territory, maintaining redundant voice and
“We did not even consider other alternatives. We decided on Patton from the very beginning because we already knew that SmartNode is VoIP that works.”
Alessio Miranda,
Project Manager,
IP Phone Solutions,
Photo of Alessio Miranda

* reti is the Italian word for networks

 data infrastructures was a burden that overloaded the IT staff. On the plus side, business was growing. On the minus side, launching (or relocating ) new branch offices was timeconsuming and costly, requiring new PRI, BRI or FXS lines. >>get the whole storyicon indicates PDF file

Furthermore, the logistics company was eager to leverage the productivity-boosting features and functions of enhanced IP-based communications, services not readily available from the traditional PSTN service provider. 

What to do? Alessio Miranda, Project Manager at TECHLAN Reti Srl (the system integrator for Norbert Dentressangle), knew the answer—converge!

Leveraging the private MPLS/IP network already in place, interoffice voice traffic could bypass the PSTN—and eliminate tolls. By installing VoIP gateways at each office, corporate voice traffic could be packetized, and routed over the same private network as corporate data traffic. In key central locations, TECHLAN’s CLIP 5500 iPBX could replace obsolete legacy equipment with new-generation SIP-based technology.

The only outstanding question was which VoIP gateway manufacturer could provide the necessary level of reliability and stability?  >>read moreicon indicates PDF file

The Converged-IP Network Solution
Drawing of Converged -IP Network Solution for Norbert Dentressangle
>>read the full storyicon indicates PDF file

About Patton

Patton is all about connections—from inception the company has connected generations in a family-owned-and-operated business. Since incorporating in 1984, Patton has built everything from micro-sized widgets for connecting "this-with-that," to carrier-grade Telecom gear that connects end-customers to service-provider networks. Now headquartered in Gaithersburg, MD, USA, Patton markets a catalog of over 1,000 products, with a focus on VoIP and Ethernet extension technologies. Today, Patton equipment is up-and-running in carrier, enterprise and industrial networks all over the world—interconnecting legacy TDM and serial systems with contemporary and next-generation IP-based voice, data, and multi-media networking technologies.

Here at Patton, it is our joy and mission to connect real-world customer challenges with high-quality, right-priced solutions, complemented by unrivaled customer service and technical support. In the field, Patton's global family of locally-present sales, support, and engineering professionals are fully-engaged in connecting our product managers with true local-market requirements. Patton works hard to connect with your world, operating regional offices in strategic locations across the globe, with training and technical-support centers in Switzerland, Hungary, Lebanon, India, Vietnam, and the USA. To better reach our global customers and serve their true needs, Patton works in connection with a growing network of technology, business, and sales-channel partners. Patton… Let's Connect!

For more information or a free catalog, email

Glendon Flowers

Patton Electronics Company
7622 Rickenbacker Drive
Gaithersburg, MD 20879 USA
Tel: (301) 975-1000
Fax: (301) 869-9293




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