On the island of La Reunion,
businesses are
making
the transition
to IP telephony. ZEOP, a local Internet Service Provider, wanted to offer VoIP trunk services to such
enterprises—expanding on its
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Guillaume Desjardins
Director Business Division
ZEOP |
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“Patton’s technical support team always had the right answer at the right time. Olivier Gaudet, the support engineer for our project, is a networking magician. We have ‘no issue’ thanks to his perfect product
knowledge."
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established offerings
for residential subscribers.
Most businesses
are eager to realize the cost savings that come with switching from a traditional PSTN to a VoIP telephony service. Yet many enterprises are not so eager to give up their traditional private branch exchange solution. Typically such POTS (analog) or ISDN (digital) PBX systems are long-since paid for and working just fine. Swapping in a new IP-PBX cuts short the promise of continuing returns on such capital investment. Furthermore, re-training office personnel on the new user interface can be an unwelcome and costly disruption to operations and profitability.
Installing VoIP
gateways on the customer premise allows companies to keep their existing PBX while migrating to IP telephony at their own pace. In order to successfully roll out a
“Bertrand is very professional. It is very nice to work with a sales person you can truly trust. We have a great business relationship.”
Guillaume Desjardins
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business-class VoIP service, selecting a reliable VoIP CPE that interoperates with the vast variety of installed PBX vendors is critical.
Guillaume Desjardins, the director of ZEOP’s new business services division, knew someone who could help with that selection. Bertrand Bouthillier, an acquaintance from a prior business deal (see Back Story), was Sales Director for France with Patton-Inalp Networks. Patton provides reliable, high-quality VoIP gateway solutions for analog telephony environments—and specializes in solutions for technically demanding ISDN phone systems.
Done deal.After the obligatory testing, ZEOP chose Patton
VoIP CPE over AudioCodes and OneAccess. Responding to the question, “did Patton help you save money?” Guillaume
answered, “The reliability of Patton products saved us many site
visits. Three or four trips were necessary with OneAccess.”
Back Story.
Guillaume first became acquainted with Bertrand some six years ago. Having had founded Libertek (which later merged with ZEOP), Guillaume was working at on a project that interconnected 27 branch offices for Bank de la Reunion. Because of an interop problem between the SIP-based Cisco call manager and the H.323-based Avaya IP telephony equipment, the network was frozen.
Problem solved.
SmartNode VoIP gateways can simultaneously support SIP and H.323 while providing translation between the two protocols. When Libertek deployed SmartNode equipment in the trouble spot. . . everything worked.
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Key
Benefits of SmartNode™ VoIP CPE for Internet
Telephony Service Providers
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Interoperability.
Patton did your homework for you! Patton’s interop
program delivers certified interoperability with
every major-brand PBX and softswitch. |
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Reliability.
No management headaches or debugging nightmares.
Just set it and forget it. . . SmartNode keeps
working |
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American-Made
Quality. SmartNode™ VoIP equipment is designed
by Swiss engineers and US-manufactured in
Gaithersburg, Maryland for high-quality products
with reliability you can trust |
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Low
Operating Costs. SmartNode legendary
set-it-forget-it reliability and stability
eliminates costly truck rolls for CPE
trouble-shooting, repair or replacement.
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Patton's
Gold Standard Tech Support… FREE!
No required support contracts or per-hour charges.
Patton drives down your total cost of ownership with
free gold-standard customer support—and free
software updates!
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Trusted,
Flexible Supplier. Doing business since 1984,
Patton will connect with your team to specify—even
customize—solutions that address your true
requirements |
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About ZEOP
One of seven telecom operators on the island of Réunion, ZEOP br>
does not rely on the network infrastructure owned and operated by France Telecom. Unlike competing service providers, ZEOP is independent from the Incumbent having invested in building its own
fiber-optic network.
Serving 15,000 residential customers, ZEOP recently launched its enterprise services division.
Employing 90-plus people, ZEOP uses fiber-to-thecurb (FTTC)and fiber-to-the-home (FTTH) technology to offer bundled or unbundled broadband internet, IP telephony, and IPTV services over
last-mile coaxial cable.
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Key Solution Elements
Session Border Router – Designed to carrier specifications, the SmartNode
5300 Enterprise Session Border Router provides SIP-to-SIP normalization for up to 250 VoIP calls.
G.SHDSL Modem – Delivering broadband access over installed copper cable, the OnSite
3300 Ethernet First-Mile modem bonds up to 8 wires for symmetrical rates up to 61.2 Mbps.
ISDN VoIP Gateway - With DownStreamQoS for maximum voice quality the SmartNode 4630 BRI So Router supports 4 or 8 VoIP/fax calls.
POTS VoIP Gateway - The SmartNode 4900 IpChannelBank FXS/FXO Router supports 12 to 32 concurrent calls with support for SIP, H.323, T.38 fax–and
more.
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