Knowledgebase

These steps will help with the recovery of a device that is caught up in an endless boot due to a crash on the unit firmware/image, our Trinity devices have dual image capabilities which can help with the recovering unit without console ports.

Follow these instructions to switch the bootloader from one image to another one.

• HOLD the reset button during boot
• The power LED flashes quickly for 5 seconds, during which time the reset button must remain pressed
• The power LED will begin a blink pattern (described below)
• Pressing the reset button will change the blink pattern
• 10 seconds after the last reset button press, an action will be performed based on the selected pattern