Element Management Software
SmartNode PEMS Patton Element Management System

The Patton EMS network management system for SmartNode VoIP and third-party CPE empowers service providers with zero-touch provisioning for efficient, cost-effective OSS/BSS.

A fast-growing subscriber base is every service providers dream! However, a proliferating army of deployed customer-premise devices does present a management challenge. Now, with Patton’s Element Management System (EMS), you can deliver remote, real-time support for all of your SmartNode and third-party CPE. Patton’s scalable and highly-flexible EMS provides remote configuration, provisioning, troubleshooting, and fault clearing, as well as mass software upgrades for efficient, cost-effective OSS/BSS.

Designed to integrate smoothly with existing network-management systems, processes, and workflows, the Patton EMS employs carrier-specified Automatic Configuration Server (ACS) functionality. Patton’s EMS is a centralized fault, configuration, accounting, performance and security (FCAPS) management tool for telecom network operators that offers touch-less configuration and turn-up.

The resulting key benefits are:
  • Lower Operating Costs. Remote management combined with SmartNode set-it-forget-it reliability eliminates costly truck rolls for turn-up, troubleshooting or replacement.
  • Touchless Provisioning. Automatic Configuration Server (ACS) automatically configures and provisions each SmartNode on power-up.
  • Remote Management. Use the intuitive Patton EMS web interface to turn-up, troubleshoot, reconfigure, and update software for all your SmartNode CPE from any location.
  • Manage Third-Party Devices. Powered by the Axiros open system platform, provided by Axiros, the Patton EMS can manage any vendor’s CPE.

The on-premise Patton EMS is available in the following options:

Standalone—The Patton EMS manages all installed SmartNode CPE devices. The management system provides a web GUI with a provisioning module, support portal and campaign manager
Integrated OSS/BSS—The Patton EMS can be migrated into an available third-party operations support systems/business support systems (OSS/BSS).

Provisioning and Administration
  • Auto-provisioning capability reduces rollout costs.
  • Configuration backup & restore provides data security and failure recovery.
  • Scheduled mass upgrades for software release and configuration management.
  • Customizable configuration templates enable streamlined device deployment.
  • Patton’s Redirection Server and factory pre-config enable zero-touch turn-up.


  • View device status remotely from a centralized or from distributed locations.
  • Graphical presentation of key indicators provides at-a-glance status of each CPE.
  • Fault management enhances quality of customer experience.


  • Modify CPE configurations remotely in real time
  • Reduced complexity of device configuration

Graphical User Interface (GUI)

  • Convenient browser-based interface.
  • Intuitive monitoring, provisioning and administration.
  • Flexible and customizable GUI for each user.

Data Interfaces

  • Standard SQL interfaces provide northbound access to third-party OSS/BSS.
  • SSH/Telnet interface provides secure, stable southbound connection to CPE


  • Manage just a few dozen or up to 100,000 or more devices.
  • Extensible to manage any third-party device.
  • Use expandable end-to-end workflows to build a Service Management System.


Ordering information for this product is not publicly available at this time.
Please accept our apology as we regret any inconvenience to you.

For more information
about the availability of this product and/or alternative solutions,
please contact Patton's Product Management team at
sales@patton.com or +1 301 975 1000

SmartNode™ Awards

Sales: sales@patton.com / +1 301 975 1000
Support: support@patton.com / +1 301 975 1007
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