Please fill out and submit the form below to create a new support ticket.
Dear SmartNode Specialist:
As a Patton Certified SmartNode Specialist, I have some news I believe will interest you.
Patton’s new WEB Wizard makes installation faster and easier for Trinity-based SmartNode models--and all Patton products that run the Trinity operating system.
In applications where configuration settings are similar from one installation to
another, the WEB Wizard is a powerful time-saving tool for carriers,
installers, and end customers.
To quickly and easily get your Trinity-based device up and running,
simply launch the Wizard and enter the customer credentials
We will talk more about the Trinity Web Wizards in an upcoming Webinar
to be scheduled soon. Watch your inbox for your invitation.
Meanwhile, for more information about the Trinity Wizard, check out these resources
available for at no charge on www.patton.com...
SN4970 Trinity Config Generator
This example helps you get started creating your own web wizard
Support the Trinity Wizard Community
In the coming weeks and months, we anticipate people with the following roles will be creating new wizard files for their specific applications and use cases.
- Certified SmartNode Specialists (like you!)
- Customers experienced in configuring SmartNode or Cisco devices
- Patton Support Engineers
- Patton Application Engineers
- Patton Product Managers
We invite you to share your contributions with the community so that other customers and support personnel can benefit. To that end, new Wizard files should be published in Patton’s
knowledgebase.
Please send the Wizard files you created to our Knowledgebase Ticket
System. In addition to your xml file, please include the following information:
Short description of the Application
Network Drawing, for a better and faster understanding where the Wizard can be used for
Supported SmartNode / Trinity models
Please feel free to contact me should you have any questions.